At Samsung Electronics Co., Ltd. (referred to as “Samsung Electronics”, “Samsung”, or “we” in this Privacy Notice), headquartered in 129, Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do 16677, Republic of Korea, we know how important privacy is to our customers. We created this Privacy Notice to make sure you understand how we collect and use your personal information.
WHAT INFORMATION DO WE COLLECT?
Through Rewards Program, we obtain and maintain information about you, including your basic personal data and sensitive personal data as defined by the law of Vietnam (hereinafter referred to as the "Applicable Law”) in various ways.
Information You Provide Directly
The Rewards Program may collect information from you directly. For example:
Samsung Account Information: We may collect information associated with the Samsung account used to access the Rewards Program, such as your Samsung account ID, and identifiers such as globally unique identifier (GUID) and country or region of residence.
Rewards Program Interactions: We may collect information you submit through the Rewards Program such as when you submit a security report, name for acknowledgement, contact email, affected firmware version and device, vulnerability details including any files you attach to the security report, and any communications you send to us. We also collect information related to your submitted security report, such as whether your report was qualified to receive a reward.
Rewards Information: In order to process your rewards, we may additionally collect nationality, country or region of residence (for tax purpose), residence address including postal code, phone number and information concerning any amounts paid to you (including the Paypal address where any amounts payable is sent).
Information About Your Use of Rewards Program
In addition to the information you provide, we will collect information about your use of our Rewards Program through software on your devices and by other means. We will collect:
Device Information: We collect your IP address.
Log Information: Diagnostic, technical and error information.
We also may collect other information about you, your devices and apps, and your use of Rewards Program in ways that we describe to you at the time of collection or otherwise with your consent.
HOW DO WE USE YOUR INFORMATION?
We use the information collected for the following purposes:
To provide you with the Rewards Program, such as to respond to your submissions, requests, questions and responses made through the Rewards Program, as well as, if applicable, provide you with rewards;
To identify and authenticate you so you may use the Rewards Program;
To operate, evaluate and improve our business (including enhancing and improving our products and the Rewards Program; managing our communications; analyzing your submissions, our products, customer base, and the Rewards Program; conducting market research; performing data analytics; and performing other internal functions);
To protect against, identify and prevent fraud and other criminal activity, claims and other liabilities
If you are eligible for a reward, we use third-party payment processors to provide you with rewards. These third-party processors will only use your information to provide you with rewards, and are subject to contractual obligations to ensure that your information is processed safely and as you would expect.
WHO DO WE SHARE YOUR INFORMATION WITH?
We will disclose your information internally within our business and to the following entities, but only for the purposes described above.
Affiliates: other Samsung Electronics Group companies which we control or own; for example, to solve the problem, or to perform payment of rewards where necessary.
Business partners: partners who we work together with to provide you with Rewards Program, such as third-party payment processors. These business partners control and manage your personal information;
Service providers: carefully selected companies that provide services for or on behalf of us, such as for the management, development, operation and monitoring of the Rewards Program. These providers are also committed to protecting your information;
Other parties when required by law or as necessary to protect Rewards Program: for example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security;
Other parties in connection with corporate transactions: we may disclose your information to a third party as part of a merger or transfer, acquisition or sale, or in the event of bankruptcy; and
Other parties with your consent or at your direction: in addition to the disclosures described in this Privacy Notice, we may share information about you with third parties when you separately consent to or request such sharing.
Your use of Rewards Program will involve the transfer, storage, and processing of your personal information to other countries; such countries include, without limitation, the Republic of Korea and United States of America . All international data transfers are subject to legal requirements under the Applicable Law to ensure that your personal information is processed safely and as you would expect.
UPDATES TO THIS PRIVACY NOTICE
This Privacy Notice may be updated to let you know about changes in how we collect and process your information in Rewards Program or changes in related laws, including the Applicable Law. The date when the document was last updated is shown at the top of this Privacy Notice.